I've never dealt with a computer virus before, so thank you so much for your help!ĭownload SDFix by AndyManchesta and save it to your desktop.īefore you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. I do have Service Pack 2, but my computer will not allow me to install service pack 3. Occasionally I will get a blue screen telling me windows needs to shut down. My computer has been acting funny the past few days and it is doing the whole redirect thing when I try to search with google or yahoo.
It will not allow me to delete the packed.generic file. I try to delete the hacktool.rootkit and it will say 'delete successful' but it always detects it when I run another scan. I have Symantec AntiVirus on my computer and when I do a scan it does detect these files: I don't know if any of this info will help, but let me fill you in on what brought me here. I downloaded it to my desktop, but when I click the icon, it says there is an error and it needs to close. Hello there! I read through the "Read this before requesting help." and got to the SAS part.
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